Refund Policy

Hotel Lobby AI is a focused creative workspace powered by Vismuse. Account authentication, uploaded references, video generation, project history, credits, and checkout are processed by the shared Vismuse platform.

The Vismuse refund policy applies to these services. Review the current policy for the full details before using the service.

Read the Vismuse Refund Policy →

For help with an account, generation, or payment, use Support in the workspace. Refund eligibility and credit handling depend on the applicable platform policy and the purchase shown at checkout.